In this tutorial, you will discover how to enhance the intelligence of your chatbot with Sentiment Analysis in Dialogflow. By integrating the Google Cloud Natural Language API, you will learn how to understand your users better by analyzing their mood or sentiment. The tutorial covers how to build a chatbot from scratch, enable the Sentiment Analysis API, call the Dialogflow API, and create a chatbot using Node.js.
Additionally, you will learn how to create an Agent to Human Handoff application and build a complete app from start to finish. By the end of the tutorial, you will have a deep understanding of how to use Google Cloud and APIs to build intelligent chatbots using Dialogflow Sentiment Analysis.
The sample code for this project can be found here. Make sure to follow the video to get the settings configured and private key in the correct location for it to work.
https://github.com/sachindroid8/dialogflow-agent-human-handoff-using-sentiment-analysis
